We strive to ship our products in 5 business days or less. And if you change your mind about your purchase, simply let us know, and then return your order to us in the factory packaging within 30 days to receive a refund - no questions asked.
Always feel free to call our 24 hour customer service number: 1-800-274-8868 or contact us by email.
At Explore Electric, product innovation and quality is everything! We never offer anything used or reconditioned ... and our products are always sent with all the factory packed accessories and guarantees.